Please let reception know at the time of your booking if you would prefer a male or female therapist
foot&thai provides all clothing requirements for all types of our services. Customers must have their own underwear. We can provide disposable underwear if required.
To avoid any disappointments, we recommend our guests to phone for an appointment. Walk-ins are always welcome but is not guaranteed. Please arrive at least 10 minutes prior to your scheduled treatment. A late arrival may reduce your session time. If you know you are going to be late, please contact us.
We respect that your time is valuable and we appreciate your understanding for ours too.
We have a 2 hour cancellation policy. Any cancellations made 2 hours or more prior to the appointment can be re-scheduled with no financial penalty.
Any cancellation made within 2 hours of the appointment time will be referred to management. At their discretion, a prepayment of 50% may apply to subsequent appointments.
Customers who fail to turn up for their booking without cancelling or rescheduling will be required to make a minimum of 50% prepayment at the time of booking for every subsequent appointments made.
We kindly request that all mobile phones are silenced in the massage areas. Please speak in a soft tone when entering massage areas.
Both shops accept cash, EFTPOS, Visa and Mastercard (sorry, we do not accept AMEX or Diners credit cards, and cheques).
Consumption of alcohol before your massage is prohibited. If you are intoxicated or affected by drugs you will be refused service.
Although lockers are provided, we advise customers to leave valuables at home. Management accept no responsibility for the loss of money or valuables of any kind brought into the premises.
foot&thai uses only high quality mineral oil to ensure customer comfort and well being. Your skin absorbs the oils which contain natural vitamins that benefit your health.
The base oil we used is mineral oil. We then add an essential oil blend of ylang ylang, sweet orange, grapefruit white and patchouli or bergamot, lemon, petit grain, lime, geranium, cinnamon and frangipani.
Customers who have sensitive skin may ask for sorbolene or baby oil. Alternatively, patrons can bring their own massage oil. Please inform the reception before your session. Tiger balm is also available.
foot&thai massage rooms are connected through a partition. At your request, we can open the partition between the rooms so you may enjoy your session together at no extra cost. However, we can not guarantee this during busy periods.
Unsupervised children are not permitted. foot&thai does not have adequate protocols in place for child safety.
If you have any injury or condition, you must check with your doctor to see if the therapy is appropriate for you.
Before proceeding, you must advise us whether or not you have any of the following conditions or illnesses (to avoid exacerbation of symptoms or injury):